Intigua Optimizes the IT Management Stack

Best of VMworld 2012 & 2013 CombinedWinner of “Best of VMworld” for 2 years in a row, Intigua is the only automation platform that delivers centralized, policy-based delivery, configuration and ongoing management of the entire management stack.  Intigua fundamentally changes the way organizations manage their infrastructures, delivering the agility and automation required to deliver IT-as-a-Service by orchestrating IT governance — at the speed of the cloud.

Intigua works with all existing management technologies (Splunk, Hyperic, Puppet, IBM, HP, BMC, Microsoft, Symantec, EMC, etc.) and is controlled via a Web console or an API-driven abstraction layer.

Here are a few scenarios where Intigua addresses common management challenges for large-scale environments:

'I need to provision VMs in 5 minutes -- and still follow corporate policies for SLAs & security (monitoring, backup, etc.)'

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While virtualization has made server provisioning more automated and efficient, new servers still need to be monitored, managed and secured according to corporate policies.  Yet most organizations still manually provision critical technologies such as server monitoring, configuration & compliance management, security logging and data backup — adding days or weeks to the time required to deliver a production-ready server to users.

Intigua enables IT to automatically provision new servers with the right management stack — at the speed of the cloud — via automated policies.  For example, whenever a new server or group of servers are provisioned, your cloud management platform simply calls Intigua’s API to automatically assign and configure the right management technologies to them via policies based on group membership (Dev/QA, Production, Regulated, etc.).

Intigua automatically provisions & configures the management stack based on policies.

'The security team told me to deploy a security patch for our agent to 5,000 servers ASAP'

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Upgrades and patches appear frequently as management vendors look to continuously enhance their products.  But how do you deploy an upgraded agent to thousands of servers without the pain and delay of submitting change tickets, scheduling change windows and waiting for teams to gain root access?

Intigua uniquely encapsulates agents in a virtual container image file — similar to a VMDK – that can be simply be copied to servers as a sandboxed, self-contained execution environment.  These “zero install” virtual agents deliver the exact same functionality as their physical counterparts but don’t make unwanted changes to servers on which they’re running.  Deployment risk is reduced by containing changes within the protected sandbox, decoupled from the underlying guest OS, and by eliminating invasive physical installations of management agents.  Rollbacks are easily accomplished simply by removing the virtual container file.

'I need to ensure our public cloud instances in AWS are also consistent with corporate IT governance policies'

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Servers running in public clouds (such as AWS) still need to be monitored, patched, configured and secured as if they were on-premise — ideally using the same set of management technologies and processes you’re already using in-house.

Automatically provisioning new servers with the right management stack is challenging enough in your own data centers.  Doing it in AWS makes it even harder.  So how do you address “rogue IT” in public clouds?

Intigua integrates with the AWS API to automatically provision new cloud instances with their required management stack.  Here’s how it works: upon key events such as provisioning or decommissioning instances, the Intigua Plug-In for Amazon Web Services calls Intigua’s REST API.  Intigua then orchestrates and automates provisioning of the management stack for each of your AWS instance; registers and configures settings for the relevant instance via its various admin consoles (backup, monitoring, configuration management, security); and if using an agent-based system, assigns the relevant vAgent to each instance.

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The result?  IT can now say “Yes!” to users who require access to public cloud services such as AWS.

'I spend too much time waiting for other teams to verify the status of management software across an array of consoles and private/public clouds'

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Responsibility for server monitoring, configuration management, security and backup is often fragmented across different consoles and teams, each operating in its own silo.  This model might have worked well for physical data centers with relatively few servers and where change was relatively infrequent, but it’s not well-suited to the scale and speed requirements of today’s virtual and cloud environments.

For example, when a critical management agent is not reporting properly, how do you know if the issue is due to a hung agent process on the server end-point, a connectivity or certificate issue between the agent and its back-end management server, or a misconfigured setting on the management server?

Intigua provides a holistic view of the entire management stack – across private and public clouds as well as physical and virtual data centers, across server end-points and back-end management servers, and across Linux and Windows instances – with role-based access enabling modern “Cloud Ops” teams to centrally start/stop agents and continuously view agent health, policies, versions and troubleshooting logs from a single unified portal and API.

'We have unexplained performance issues on a group of production servers'

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Despite sophisticated efforts to build elastic infrastructures and optimize Tier 1 applications, business apps still compete with management software on each VM for scarce VM resources such as CPU and memory.  This can impact performance, uptime and SLAs, especially with management agents that periodically spike in their usage patterns.

By encapsulating agents in “sandboxed” virtual containers, with policies enabling tight control of agent resource consumption at all times, Intigua ensures that business applications are always protected from misbehaving agents — and that business results take priority.